Delivery

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Shipments

Shipping Oversized Items to US Lower 48

Special handling surcharges apply to items that are oversized. You will also see surcharges clearly displayed during Checkout. Some of these items are not available to ship by certain methods. Call us at 800-457-3728 if you need an option you don't see listed.

Shipping Outside the US Lower 48

Alaska, Hawaii, Puerto Rico and Military Addresses

May require additional transit days. May include special restrictions for oversized items. Litters cannot be delivered to these addresses.

Rescue Source uses US Priority Mail for all military addresses.

International Addresses

Shipping charges for international destinations depends on weight and shipping method and may vary. You will be contacted by customer service to approve charges before shipment. Knives and most oversized items are not available for international delivery. Also products manufactured by PMI, Petzl, CMC and Mustang are not able to be shipped internationally.

International orders are subject to taxes, duties and broker fees. Such duties, taxes and broker fees will be billed to you separately by the shipping company.

Deliveries

Due to liability reasons, Rescue Source can only accept orders from adults. When an adult is making a purchase for a minor, it is the adult’s responsibility to determine that the ordered items are appropriate and that adequate education and supervision will be provided. Proof of age may be required.

Delivery Times

Rescue Source’s business hours are Monday through Friday, 8:30am – 4:00pm Pacific Standard Time. Orders are typically processed within 1 business day and customer service will contact you with an estimated shipping date.

Tracking Information

Our warehouse will send tracking information when your order is shipped. If you need to check on an order, call 800-457-3728 or email info@rescuesource.com

2016 Holiday Schedule

Rescue Source is closed Saturday and Sundays and on the following holidays:

Jan 1 New Year's Day
Jan 18 Martin Luther King Day
Feb 15 President's Day
May 30 Memorial Day
July 4 Independence Day
Sept 5 Labor Day
Nov 24-25 Thanksgiving
Dec 23-Jan 2, 2017 Christmas Holiday