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Returns Policy - Terms & Conditions and Privacy & Security Conditions

Items must be returned within thirty (30) days of shipment to receive a refund or exchange.

Call 1-800-457-3728 or email for a return authorization number.

Return the item with the return authorization number marked on the outside of the package. Include all original packaging material if available. We advise you insure the package as well as keep tracking information in case it gets mishandled on its way back to us.

Rescue Source
Attn: Returns Dept.
11084A Jeff Brian Lane
Wilton, CA 95693

Refunds or replacements will be processed within 5 business days of receiving the returned item.

Rescue Source is firmly commitment to protecting your privacy. The following discloses our information gathering and dissemination practices for this web site.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don’t have to re-enter it each time you visit our site.

Our site’s registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer’s contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user’s identity and for use in our record system.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor’s contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user’s identity and for use as account numbers in our record system.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site