Items must be returned within thirty (30) days of shipment to receive a refund or exchange

  1. Call 1-800-457-3728  or email for a return authorization number.
  2. Return the item with the return authorization number marked on the outside of the package. Include all original packaging material if available. We advise you insure the package as well as keep tracking information in case it gets mishandled on its way back to us.
    Rescue Source
    Attn: Returns Dept.
    11084A Jeff Brian Lane
    Wilton, CA 95693
  3. Refunds or replacements will be processed within 5 business days of receiving the returned item.